The Universality of Management 11 The Theory of Characteristics 11 PART 1 Introduction to Modern Management 2 Chapter 1 Introducing Modern Management: Concepts and Skills 2 CHALLENGE CASE: Universal Opens Harry Potter Theme Park 3Įxploring Your Management Skill 4 The Importance of Management 4 The Management Task 5 䊏 How Managers Do It: Did Home Depot Overpay its CEO? 6 The Role of Management 6 Defining Management 7 The Management Process: Management Functions 7 Management Process and Goal Attainment 8 Management and Organizational Resources 9 䊏 How Managers Do It: Achieving Effectiveness at Telstra Corporation 10 Includes bibliographical references and index.
Modern management: concepts and skills/Samuel C. Library of Congress Cataloging-in-Publication Data Certo, Samuel C. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations have been printed in initial caps or all caps. Many of the designations by manufacturers and seller to distinguish their products are claimed as trademarks.
To obtain permission(s) to use material from this work, please submit a written request to Pearson Education, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458. Manufactured in the United States of America.This publication is protected by Copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. Copyright © 2012, 2009, 2006, 2003, 2000 Pearson Education, Inc., publishing as Prentice Hall, One Lake Street, Upper Saddle River, New Jersey 07458. Art Director/Design Supervisor: Janet Slowik Art Director: Steve Frim Interior and Cover Designer: Jill Lehan Cover Art: fotolia Manager, Rights and Permissions: Hessa Albader Editorial Media Project Manager: Denise Vaughn MyLab Product Manager: Joan Waxman Media Project Manager: Lisa Rinaldi Full-Service Project Management and Composition: Integra Printer/Binder: Courier/Kendallville Cover Printer: Lehigh-Phoenix Color Hagerstown Text Font: 11/12.5 PerpetuaĬredits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within text (or on page 568). Production Project Manager/Supervisor: Lynn Savino Wendel Senior Operations Supervisor: Arnold Vila Creative Director: Christy Mahon Trevis Certo To the Certos in the desert: Melissa, Skylar, Lexie, and LandonĮditorial Director: Sally Yagan Editor in Chief: Eric Svendsen Acquisitions Editor: Kim Norbuta Editorial Project Manager: Claudia Fernandes Director of Editorial Services: Ashley Santora Editorial Assistant: Carter Anderson Director of Marketing: Patrice Lumumba Jones Marketing Manager: Nikki Ayana Jones Marketing Assistant: Ian Gold Senior Managing Editor: Judy Leale Sr. Certo To Mimi: My compass for right living PRENTICE HALL Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montréal Toronto Delhi Mexico City São Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Samuel C. Carey School of Business Arizona State University Trevis Certo Dean’s Council of 100 Scholars W. Crummer Graduate School of Business Rollins College Certo Steinmetz Professor of Management Roy E.
0 kommentar(er)
